CM
Chevaun M

1 reviews | Active since Apr 2011

04 Nov 2015, 10:14

Cards not being issued

Your East Rand Mall branch has not been able to issue my cards to me.<br> I have been trying since last week. They have now expired - I can't buy anything. It is embarrassing to ask people for money to buy food and petrol.<br> Why can't the cards to be sent to another branch? Why can't they make a plan?<br> It is a lot easier to just change to another bank, as I'll be able to get my bank cards immediately.<br> Please make a plan for your other customers. <br>

0
Replies (1)
Nedbank
Nedbank's reply04 Nov 2015, 10:36
Official
Hello Chev,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team