Card Replacement Fees for a Nedbank Error

How dare you charge me for your ***** up!!! either your reimburse me the money immediately or I am going to the financial services board.

I have 2 voyager cc and have used these for years, no issue. All of a sudden they need to be fica'd within a 5 day notice period via sms? Ridiculous. Why do you have my id and details why could you not do your job properly?! I go in and am told within 2 hours your cards will be working..

3 DAYS later nothing.. absolute useless people at Nedbank Garden centre branch, I had to call you and sort this out myself! next day they work again. Then today all of a sudden (less than one day later) the cards are blocked again.. go in again... your excuse is that the cards are blocked because that is how they are designed and we cannot unblock them, you need new cards... what absolute utter *******...!!

Then all of a sudden I get charged card replacement fees for what?! You *****ed up and you DARE charge me for your MESS?! I demand you refund me the fees immediately or I'm laying a case of theft against you.