Card replacement charges

I have been charged card replacement fee of R135 that I was not advised of by your call center agent. I contacted your call centre on the 7th of May to report a ********** transaction on my account. The Contact Centre Agent advised me of the process I need to follow to log a dispute and he also advised that I get a new card and I agreed to that however that card fees was not advised to me and if he mentioned about the card fees I would have looked at other options instead of a replacement card. I checked my bank statement this morning and I see charges of R135 for card replacement and my card is blocked as a lost card and I did not lose my card, I am still in possession of my card. Kindly credit back the replacement card fees of R135 that I did not agree to. Please note that I called from my work number on the 7th May and the number I called from is ********** should you wish to pull the call recording. The call time was between 13:25 and 14:00pm