***** Card Purchases

My wallet was ****** on the 23rd of December 2025. Later on the day I realized that there was money missing (didn't have sms notifications activated), reported the matter to their ***** division who also assisted in blocking the cards as there was over R3000 spent in a short space of time. The gentleman who assisted was so kind and oh so helpful, even gave me tips on how to safekeep money in my current account. I received an email yesterday that they have concluded investigation and I was going to be reimbursed. This morning I received all the monies that were ****** on that day. I am so grateful, I am so thankful for every Nedbank employee that I have spoken to on the day and after who were sympathetic and oh so helpful. The empathy and professionalism truly unmatched. You have a client in me for a lifetime. Thank you guys, the reimbur*****t will truly go a long way.