1 reviews | Active since Feb 2021
CARD PROBLEMS
I have received so much bad service at NEDBANK i have lost count. 1st i app**** for the credit card in 25 May 2021, it took close to 2 and hlf month to receive the cards, no communication no nothing, all the time i have to call to receive feedback, not even a simple SMS to let me know were am i going to receive my cards, all the time i call, i am told the cards ae with the courier, i ended up changing the delivery method to get them at the branch, 2nd cards came, i got them, the story became the chqq account that i did not apply for, i app**** fr a simple savings account, and as for the chqq i was charged R160.00 for the delivery that never happened since 25th May, i still don't have the card, the story is the same, it is with the courier since May 25th to date still waiting for the courier to deliver the card, not that i wan it, i just want them both the SAVQ and that CHQQ to be cancelled, 3rd comes the debit order which it is going off on the 17th were as on my online application i mentioned clearly the 20th, i called and changed it but it still went off 2021/08/17, 4th the banking APP is ****, consultants tried to help me with it and they themselves were stumped on what is happeneing. now i don't even see my cards any more, only that CHQQ account owing R160.00, and to top it off, i am not receiving anything, not even a statement or an sms with an amount i am supposed to pay, again i have to call to get that info-, non of my contact info has changed, the only SMS is for me to pay the account, even not knowing how much i am supposed to pay, NEDBANK i will never recomend them to any one, stay with your bank, you are better off, the grass is not greener on the other side, any how that is my experience.
