1 reviews | Active since May 2017
Card Legal Recoveries | Nedbank Limited
<p>I have an arrangement with NedBank card to settle my credit card. I had a handover amount of R14, 691.16 and arranged to pay R1000.00 monthly. I have so far paid R18000.00, but I'm told I still owe about R12000.00 by Patrick Ngwenya (Credit Administrator) who was very rude on the phone and did not want to explain to me as to why the balance was still this high. (All he said is "I will send you a list off all the payments". when I asked for a statement). He sent me an excel spreadsheet of figures, that does not have a company letter head or my name. I emailed the man for system generated statement and he did not respond but read my email. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
********** 773088
********** 773088
Noted
Kind regards
Client Experience Team
Noted
Kind regards
Client Experience Team
I have been patiently waiting for assistance or a proper statement to be sent to me, I have given you my ID number as requested and I'm still waiting for weeks now. What do i have to do to get answers from your company?
Annoyed
Nicholas Sebina
I have been patiently waiting for assistance or a proper statement to be sent to me, I have given you my ID number as requested and I'm still waiting for weeks now. What do i have to do to get answers from your company?
Annoyed
Nicholas Sebina
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team