MB
Marco B

1 reviews | Active since Apr 2019

15 Apr 2019, 13:22

Card ***** clames.

After applying for card ***** claims whereby I had money taken off my account by a unknown source. Nedbank now says by card association rules the chargeback is invalid. They will no refund me for the 15 times money was taken off my account. This is totally unacceptable and I am definitely changing banks because nedbank can not provide for there clients.

0
Replies (2)
Nedbank
Nedbank's reply15 Apr 2019, 13:33
Official
Dear Marco 
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  
Kind regardsClient Service Support
MB
Marco B's update15 Apr 2019, 14:00
Reviewer Update
Thank you very much for your quick response I really hope we will be able to resolve this issue.