card ***** and rude manager and teller

I am still awaiting a response from nedbank and an apology from the manager of parkstation branch,this whole incident has been trumatic on me and dissapointing that nedbank promotes false customer service,your own staff including senior staff dont know the code of banking,or treating customers fairly principles, nedbank can really feel ashamed andcan take advise or tips from the other banks in south africa even captitec promotes much better customer service,i have truly lost faith and confidence in nedbank and will be advising my colleagues and friends about your poor service and lack of interest use have for your clients!