pR
paul R

1 reviews | Active since Oct 2013

19 Apr 2016, 13:05

Card demanded without any warning

I received an sms saying that the bank demand my credit card back. When I called I was told it is in arrears by R1000. No one called me or email or sms to tell me about this before my card is demanded for collection. I have been with nedbank and I now considering moving to another bank that can treat me better.

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Replies (1)
Nedbank
Nedbank's reply19 Apr 2016, 13:26
Official
Hello Paulous,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team