card blocked without consent

Dear Credit Card dept. - VISA

I am leaving the country on 19 Feb 2019 for my well-deserved break to Brazil. However, a few weeks ago I have noticed ********** activity on my card and logged a dispute (case 2019B0105). The dispute was resolved, but my card has been blocked without my consent. I am grateful for the speed in which my claim was resolved, but now I am left with a bigger issue. You see, my hotel accommodation was booked with the blocked card, and I fear that I might lose my accommodation should the accommodation charged a blocked card. Yes, my new card has been ordered ( see ref ********** 8). I have booked the planned accommodation with my Visa card, because AMEX card is not being accepted. You see, should I lose this accommodation not only will have I have to pay an extra R1000 or more per night if I re-book , but my holiday will be officially ruined on a limited budget. As of today I am not looking forward to my holiday, because the ***** dept could not consult with me first.

Unhappy C Arendse