Card Blocked because of incompetency!

<p>I called the call centre to check if my new card was delivered to the branch and they said it wasn't so they will order a new one for me. And that in the interim I can go to the branch to get a temporary card. When I get to the branch the same day, my card was there, only now it was blocked by the consultant I spoke to. There was nothing anybody could do because it's a Business account, how the hell, when their consultant blocked my card. I had to spend the whole week with no card, no money to spend because of their own incompetency staff. A week later, a lady calls me to follow up on my complaint, and she was supposed to get back to me. Well, nothing still! Such an inconvenience.</p>