VM
Vuyo M
1 reviews | Active since Aug 2014
10 Dec 2018, 11:13
Card App Taking Long
Please can you help follow up my card application. Supporting docs sent end Oct.
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
10 Dec 2018, 11:23Dear Vuyo
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further. Kind regards
Client Service Support
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further. Kind regards
Client Service Support
Nedbank's reply10 Dec 2018, 11:23
Official
Dear Vuyo
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further. Kind regards
Client Service Support
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further. Kind regards
Client Service Support
VM
Vuyo M's updateReviewer Update
10 Dec 2018, 13:16Thanks. No response received as yet.
VM
Vuyo M's update10 Dec 2018, 13:16
Reviewer Update
Thanks. No response received as yet.
VM
Vuyo M's updateReviewer Update
11 Dec 2018, 12:11Hello, Someone called and said they would come back to me. Somehow, they could not see my application. The can pick up calls in Dec. The application is there. The calls picked up were follow up calls where I was informed the process is in progress.
SLA's have already been exceeded. Managing expectations, I dont even know when this person will call back.
VM
Vuyo M's update11 Dec 2018, 12:11
Reviewer Update
Hello, Someone called and said they would come back to me. Somehow, they could not see my application. The can pick up calls in Dec. The application is there. The calls picked up were follow up calls where I was informed the process is in progress.
SLA's have already been exceeded. Managing expectations, I dont even know when this person will call back.