Car Finance Horrors
<p>Nedbank MFC and GM Motors Gezina has taken any chance of me enjoying my car to the toilet.</p> <p>In December i walked into GM motors in Gezina to purchase a car. They asked me questions, i filled out forms and they did the application. I told them that I was a first time car finance buyer. So i guesse i was the rght type of prey for the Auto mobile VULTURES. </p> <p>I asked the branch manager who was assisting me about the TV adds we see that say buy now and start paying in March. So he explained that it is actually the law allowing up to 60 days from date of contract to pay first instalment. So i said to him because it was around the 14th December. I said i get paid end of the month which was the truth as i put it in the application forms. And that i would like to pay my first instalment end of Feb 2017 because my first salary was going to be prorata due to starting a new job.</p> <p>He said no, rather make it end January and after all the talking we agreed. He NEVER mention that the consequence of that would be additional interest. He just mentioned that the finance fee for December would also be in my January payment because it can't be cancelled. So we agreed and they delivered my DEMO vehicle without taking it to vallet. Oh well i just wanted my vehicle so i took it as is. I signed the contract under the impression that i will start paying end of January because they confirmed my employment and so on.</p> <p>NEDBANK MFC NOW STARTED THEIR TACTICS </p> <p> </p> <p>1. I got the first call from some lady about 1 or 2 weeks later telling me that they will deduct the first instalment on 18 January. I was ****ed off and they can listen to the recording because WHO THE HELL will have money on that date? And didn't my truthful declaration get confirmed with my employer? How does Nedbank just spin a wheel and decidec when they will deduct. That's when they made me feel like sh*$#t for entering into a contract with them. I told her no way in hell will they do that. And she mentioned the extra money on top of my instalment and to my surprise i was hearing about it for the first time because the dealership just wanted to rush to get me to sign. I then contacted the dealership and they got the guy who works with finance verifications to find out what the hell was going on. He said that NEDBANK ALWAYS does this to people so he is not surprised and that my application stated the pay day as the last day of the month. He was going to get it fixed but that never happened even he said i shouldn't worry.</p> <p> </p> <p>2. A gentleman then called me a few days after all this drama from NEDBANK telling that i am still going to pay extra fees if i insist on the first instalment being after the 18/01/2017. He also mentioned that it was not his problem that i didn't know this was going to happen and that the dealership should have explained that. And so it is done and there is nothing i could really do to change it. So i told him to go to hell because all this is a mystery after i signed the contract. So he goes on to tell me it will just be alittle bit and even sent me an sms with this number ********** stating that it will be R3720.00 and some odd cents. I still have the sms. BUT to my surprise a debit order of R3859.75 went off. What if i didn't have sufficient funds because the difference between the expected payment and what went off is more than R100.00. </p> <p> </p> <p>3. Still nursing my wounds and getting over the shock, NEDBANK calls again telling to how if i were to dies, be disabled or retrenched then my loan is not secured and for an added R400 i can secure it. YES i know, "What the ****?"</p> <p>I mean this is NOT my first loan and all my personal loans from Caoitec and now FNB had the insurance included in the instalment when they did the affordability study but NOT NEDBANK. OH NO THEY JUST SHOCK YOU AT THE END turning your premium from R3700.00 to a nice and CHEAPER R4000.00 (excl car insurance). I basically told that guy to go to hell too and he was just interested in saying well i will note down that i told you about the risk and the product so YOU ARE LIABLE nomatter what happens. </p> <p> </p> <p>I HATE NEDBANK AND THEY ARE FULL OF SH#@T!!!!!!!!!!</p> <p>Seriously. ****** croocks. And not forgetting GM MOTORS GEZINA.</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
By soon you mean 5 years from now since it has been 3 months waiting?
By soon you mean 5 years from now since it has been 3 months waiting?
Wow Nedbank. You don't give a damn about clients.
Note to yourselves to NEVER CALL ME WITH MARKETING. I hate you!!!
Wow Nedbank. You don't give a damn about clients.
Note to yourselves to NEVER CALL ME WITH MARKETING. I hate you!!!
After speaking to you and your rudeness someone else called from Nedbank saying they will investigate. luckily my phone records calls so i will follow up on it. Maybe you should check your records because on 02/03/2017 someone called and they were going to investigate further.
After speaking to you and your rudeness someone else called from Nedbank saying they will investigate. luckily my phone records calls so i will follow up on it. Maybe you should check your records because on 02/03/2017 someone called and they were going to investigate further.
Noted.
Kind regards
Client Experience Team
Noted.
Kind regards
Client Experience Team
