Cannot Reverse Send Imali
I sent some money to a wrong number using Nedbank's send imali, I tried contacting their contact centre so that this can be reversed, I was told by their consultant that the money cannot be reversed manually. I do not understand why such a big organization cannot do that while other banks can?
Does that mean I have just lost my R1000 just like that?
I have been a loyal customer for more than 8 years now with this ban****
I am closing my account, i have had enough!!!!
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
01 Mar 2018, 16:57Dear Velinhlanhla
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply01 Mar 2018, 16:57
Official
Dear Velinhlanhla
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Best regards,
's updateReviewer Update
02 Mar 2018, 15:08No one has contacted me a day after, all other banks can reverse this except Nedbank what a joke!!!
's update02 Mar 2018, 15:08
Reviewer Update
No one has contacted me a day after, all other banks can reverse this except Nedbank what a joke!!!
Nedbank's replyOfficial
02 Mar 2018, 15:22The Resolution manager attempted to call you on *** at 10:50 on 02/03/2018, feedback was sent to you on email at *** . Please refer to your email.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply02 Mar 2018, 15:22
Official
The Resolution manager attempted to call you on *** at 10:50 on 02/03/2018, feedback was sent to you on email at *** . Please refer to your email.
Kind regards
Client Experience Team
Best regards,