Cannot Renew Credit Card
<p>My Nedbank Platinum credit card expires in August 2017. I cannot make online hotel reservations as</p> <p>reservation period is after expiry date of credit card. After numerous phone call as well as a visit to the Nedbank Durbanville brance has been fruitless. The card can only be renewed when existing card</p> <p>expired and I will HAVE TO WAIT for an sms from the bank to collect the new card.</p> <p>GREAT !!! When I receive the card I will have a problem securing accommodation.</p> <p>Real putrid service from a "reputable" bank. Is this where I make a change ?</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Thanks Nedbank,
The proffesional manner this complained has been dealth with has restored my faith in Nedbank.
Thank you once again.
Shahied
Thanks Nedbank,
The proffesional manner this complained has been dealth with has restored my faith in Nedbank.
Thank you once again.
Shahied
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
