1 reviews | Active since Jun 2016
<p>Nedbank handed over an account to Norton Lambrianos attorneys for</p> <p>collection.</p> <p>On requesting proof from Nedbank I was told that they will request it.</p> <p>The summary they have send me shows transaction dated back to 2009</p> <p>when I disputed this the lady at Nedbank's legal department contacted me </p> <p>and now claim that its not prescribed debt as the have contacted me and</p> <p>an acknowledgement was made which never ever happened.</p> <p>8 years ago the summary shows transaction which relates to legal cost</p> <p>no transactions made. The following email was send back to me.</p> <p> </p> <p>Kunene, L. (Lungile)<br />3:26 PM (1 minute ago) <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />There is no need to escalate this because this matter is still opened with me. You can only escalate to the NCR once the bank has provided you with final feedback and at this stage I have requested for a report.</p> <p> </p> <p>Please refer to my response below marked in red</p> <p> </p> <p><br />Sent: 24 February 2017 03:18 PM<br />To: Kunene, L. (Lungile) ********** />Subject: Re: Legal Notice - Norton Lambrianos Attorneys(2016/09/01_96)</p> <p> </p> <p>Please show me the judgement which is the only thing that keeps</p> <p>debt open.- I have requested for this information. From what I have your account is still with the attorneys.</p> <p> </p> <p>Please please proof it me where you have contacted <br />me with regards to this account.- Again, this information will be provided to you as soon as feedback is received<br />Acknowledgement of debts mean either a payment was made (in the 3 years) or <br />an acknowledgement of debt was made which in this case has not happened.- You are correct with your definition, once again, let us wait for the report so that I can provide you with facts<br />If I subtract 2017 - 2009 = 8 years- you are correct with your calculation<br />Hope this brings clarity to you. I will put this on Hello Peter and I did report<br />this to NCR I am awaiting their reply- the matter will be sent bank to me because we have not concluded it. Your email to the NCR was forwarded to me as well as your email to the OBS.</p> <p> </p>
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
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