Cannot print a Proof of Payment
<p>Nedbank Internet Banking have changed the Internet Payment page. Before, you made a payment, and at the bottom of the page, you had the option to "print the page". Some "wiseguy" had changed this. You can no longer print your Proof of payment. You have to waste time, to go an Enquiry section, then enter all the details regarding the payment you have just made - Nedbank - what are you thinking!!!! Then you go to the bottom of the page and try, i repeat try to print the page, after all the details you have had to fill in regarding the payment YOU HAVE JUST MADE!! Then it still wont print... Nedbank you are losing a client..... after 58 years... i am closing my account. If this is the type of nonsense you expect clients to put up with, then you dont deserve to have a client like me...</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
I really appreciated your automated response to my disgust of your service. And signed, Client experience Team, not EVEN A REAL PERSON.
I want from your Resolution Manager, to give me the assurance, that the printing of "Proof of Payment" after you have made a payment is RE INSTATED immediately. I cannot, quite frankly, understand the stupidity behind this. You make a payment, and you click the buttom below to print out the proof of payment.
I really appreciated your automated response to my disgust of your service. And signed, Client experience Team, not EVEN A REAL PERSON.
I want from your Resolution Manager, to give me the assurance, that the printing of "Proof of Payment" after you have made a payment is RE INSTATED immediately. I cannot, quite frankly, understand the stupidity behind this. You make a payment, and you click the buttom below to print out the proof of payment.