Cannot be trusted

1. We have a Nedbank Home Owners Insurance of which we have already cancelled on 30 March 2021, as we took out a better and more affordable Insurance at another company.

We informned Nedbank Home Owners Insurance ALREADY on 30 March 2021.

We made numorous phonecalls and sent e-mails with our NEW INSURANCE COMPANIES forms to show that Nedbank is the 3rd Party on our New Policy.

Up to date we have not yet received any courtesy of reply back from Nedbank.

How much more must one do as they just DO NOT BOTHER to answer us and cancel our policy with them.

Reason as to why we went over to another Insurance Company is that they are always full of stories when we claim and then you have to beg and phone 100 times to get any joy from them and their service is very poor.

We CANNOT pay 2 x Insurance companies as our new insurance company already started deducting on 1 May 2021. When I called last werk I was told that the policy will be cancelled on 1 May 2021 and they will NOT take monies of which the did.

2. Nedbank also put us on ITC for the Payment Break last year for an enormous amount which we do not even owe them for our Bond Account. When I called they told me that they did not put us on ITC - now who is lying ITC or Nedbank.

If we new that we will be put on ITC for bad debt due to PaymentbBreak during Covid time we would never off taken the payment break.

It just showd you NO ONE can be trusted and due to that we cannot rake out a further Bond.

Nedbank is defnitively NOT THE BANK IT USED TO BE. We have a Bond with Nedbank for the past 23 years and Never had problems but lately it worsend so much.