Cannot add bond to my Internet Banking Profile

Hi<br> <br> I have recently had my bond approved with Nedbank and have received transfer of the house.<br> <br> My personal relationship banker Mpho instructed me to go into a branch to sign documents to get the bond added to my profile.<br> <br> We attend Nedbank Greenstone last Thursday 29 January. Petrose helped us at the time and he told me that he was waiting for the bond document to be loaded onto the system.<br> <br> It is now a full week later and nothing has happened. Mpho has been trying to get hold of Petrose who says he is still waiting for the documents to be loaded on the system.<br> <br> This is ridiculous and such bad service to a customer who has just upgraded to personal relationship banking. <br> <br> Perhaps, I should be moving my banking and bond to Investec where they know how to sort out their customers issues.<br> <br> Mpho [Email Removed]<br> Petrose [Email Removed]<br> <br> Regards <br> <br> Warren Sher and Dr Monqiue Price<br> <br>