1 reviews | Active since Jan 2015
Cannot access my money because of a an ***********
I opened a savings account with Nedbank at the Midrand Boulders pikc n pay branch, when my salary was paid into it yesterday, I could not withdraw, having to miss work and all of my daily runnings coming to a stand still, when I called the call centre I was advised that the bank count was opened incorrectly.<br> <br> Can you imagine the ambarrassment of having to tell your manager that you cannot come to work because someone at you r bank opened your bank account incorrectly and thus causing it to freeze, so you cannot pitch for work because you do not have money.<br> <br> Why is it that I am suffering for someones incompetency, this is a big name in the financial industry, I am not a top market client but m,y salary does a lot in my daily runnings, for example, I am not able to pay my rent and all teh consultant could tell me is that we meesed up, we cannot fix it now , but it has been escalated, what should I do in teh meantime, hang tight ? bare it and grinn, what are my kids going to eat, how do I get to work ?<br> <br> Do you ever put yourself in your clients situation?<br> <br> I need this sorted out ASAP and I need a response.<br> <br> NO CALL FROM THEM EVEN NOW <br> <br> Thanks <br> <br> VERY UNHAPPY CLIEN
We acknowledge the frustration and sincerely apologise for the inconvenience.
Our service experts are investigating and will be in contact soon.
Warm regards
Client Experience Team
We acknowledge the frustration and sincerely apologise for the inconvenience.
Our service experts are investigating and will be in contact soon.
Warm regards
Client Experience Team
