Cancelling Accounts Unsuccessful

<p>I am currently living out of the country. With the cash in the accounts with Nedbank i was losing money. I contacted my branch (Courtney Ali at Tygervalley) who refered me to call ********** 710. Calling this number I got in contact with MONIQUE ISAACS. After discussing my options we agreed on that I would take all the money and put it in an investment account via internetbanking. When this is complete I would then notify her with a certified copy of my ID/Passport to close the two savings accounts.</p> <p> </p> <p>This went all great. After decing on what investment account to create, I transfered all the money and now the two savings accounts have zero funds.</p> <p> </p> <p>I have unssuccessfully been able to get hold of MONIQUE ISAACS via phone or email. When phoning she is not available and she does not respond anymore to my emails. I phoned and emailed Courtney Ali with mixed results. While i do get hold of her she does not get back to me.</p> <p> </p> <p>Keep in mind all of these phone calls are expensive as I need to pay international fees.</p> <p> </p> <p>The situation is now what I wanted to avoid where the two accounts will now go into negative. This means now I owe Nedbank money. With the amount of effort I went through to not let this happen this is rediculous.</p> <p> </p> <p>All I want is someone to help me to close the two accounts (and make sure I do not pay penalties because Nedbank messed up).</p> <p> </p> <p>How difficult can this be?</p>