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Priscilla M
1 reviews | Active since Jan 2016
07 Jan 2016, 13:40
cancelled debt review
I took debt review in 2012 canncelled it in 2014, everything done legally and the copy of the rescinding order sent to NEDBANK. To my surprise I am still owing Nedbank the same money I was owing when I tok the loan in 2011 althougj I pay them every month without fail. Even after I personally called them to make arrangements for them to start deducting from my account whivh they are doing. It's been 5 years am still trying to settle a R10 000 loan. spent 2 hour on the phone with Nedbank which took me for pillar to post and I still pay for the same loan which does not look like will be settled anytime soon.
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Nedbank's replyOfficial
07 Jan 2016, 16:17Hello ThandiMALI,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply07 Jan 2016, 16:17
Official
Hello ThandiMALI,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team