Cancellation of my account.

Ive been with Nedbank for 3 weeks and its been nothing short of misery! From waiting close to 45mins outside your Fourways branch just to activate my card to dealing with your most unprofessional bank manager at your branch in Fourways Mall to waiting for my bank card that i ordered via your app on saturday after it was swallowed by the machine. Now i had been with ABSA for almost 7yrs before switching to Nedbank and ive never had to deal with such unprofessionalism. Kindly get an agent to please call me so i can cancel this account.