Cancel wrong card.

<p>We went into Nedbank in Nicol Way to order my wife a new card, here MasterCard connected to my account has never worked.</p> <p>I asked the women who helped me to order her a new card.</p> <p>Today I could not use my card, I phoned the 031 number at around 3:30 only to be told that this *********** person cancelled my card and ordered me a card.</p> <p>I was helped by Njabulo Masondo who did a sterling job.</p> <p> </p> <p>My question to you is why did this women not listen carefully to my instructions.</p> <p>Why do I have to phone a Durban number from Johannesburg, why don’t you use an 086 number like everyone else.</p> <p> </p> <p>I would like a refund for the tome I spent on the line as it was because of your incompetence that I had to phone.</p> <p>If you go back into the history of my wife’s MasterCard you will see she has never used it, I think I should not be charged for the new card as it has never worked.</p> <p> </p>