RC
Rose C

1 reviews | Active since Apr 2012

26 May 2016, 11:34

Cancel my account...

<p>I have closed accounts with other banks and at most I have spent 30 minutes closing the account, but with Nedbank my account is still active 2 whole days later. </p> <p>I refuse to be held liable for any transactions that happen on this cheque account past the day that I requested the account to be closed. It is not the client's fault that your processes are as flawed as they are. I will not soon be banking with Nedbank ever again and that will go for as many people who will heed my warning about this bank </p>

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Replies (1)
Nedbank
Nedbank's reply26 May 2016, 12:11
Official

Dear Rose,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team