MM
Masego M

1 reviews | Active since Jul 2016

08 Nov 2016, 09:24

Can't make it happen

<p>The service at Nedbank Santon city branch...DISGUSTINGLY POOR, I have two investment accounts, and when i wanted help because i had an emergency, they told me i cant withdraw my money, i have to wait...Who waits in an emergency...MXM</p> <p> </p> <p>WHY SAY "MAKING THINGS HAPPEN" IF YOU CANT DO JACK!</p> <p> </p> <p>AAARgh Maan</p>

0
Replies (5)
Nedbank
Nedbank's reply08 Nov 2016, 09:33
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

MM
Masego M's update08 Nov 2016, 09:45
Reviewer Update

Please do not contact me, the only thing i want is to close all my accounts, i want nothing to do with Nedbank, i have been a loyal customer since 2012, please do not contact me.

Regards

Masego

MM
Masego M's update01 Dec 2016, 09:25
Reviewer Update

Nedbank Sandton City, I am very disapponted, clearly clients are not important to you, because even now, my notice has not been actioned, thank you Thabisa Nqoko from the Investment call center for helping me, you are the only person who treated me like a valued client, I appreciate that, However I am done with Nedbank, this is not on!

MM
Masego M's update05 Dec 2016, 16:33
Reviewer Update

....And the struggle with Nedbank continues, I have never seen anything like this, thank you for showing me that u do not take care of your customers, I will never recommend this bank to anyone.

Nedbank
Nedbank's reply05 Dec 2016, 16:38
Official

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team