Can't get a simple thing as setting a limit... 4 hours later

<p>Been an interesting day trying to reset a limit both online and telephonically. Spoke to at least 6 different agents and was instructed to do A-Z without fail. </p> <p> </p> <p>Was put on hold for 2 full hours whilst the ladies were checking with their managers and still nothing. </p> <p> </p> <p>Phew! Life is good...</p>