Callcenter rudeness

<p>I am quite appalled , even upset , how I was treated at the Call center today .</p> <p>First I spoke with Agent Jackie Cornway .</p> <p>Arrogant , rude and as most unhelpful as someone can be . On Top of it as Wanted to speak to Zakele Myers , Manager I was just released .</p> <p>Then I spoke to Agent " Glenston " . I felt more in a prison then a Contact Center . While he finally send me a simple Taxcertificate , he could not transfer me to the manager .</p> <p>I worked for more then ten years in Callcenter , from a simple agent Inbound /Outbound to Team leader and Customer Service Sales and Service Manager .</p> <p>I dont think that MFC ever thinks I will buy any of the products anymore ?</p> <p>MY Reference number is Alex OR ********** 0</p> <p>I am awaiting feedback about this unpleasant experience.</p>