CALL FROM YVONNE MODUKANELE

<p>I got an sms stating that my account is behind by R400 and i should call the above mentioned lady back. I did so. and simply asked what the R400 was for and as im concerned my account was up to date and im not going to pay. Then the lady started screaming in my ear. I mean what the hell. Is that how you guys do business. In a straat mate fashion. Called a second time to ask for the call reference, and again she was rude and hung up in my ear. What i need from her personally is a telephonic apology, thats it.</p> <p> </p> <p>Now regarding the difference. I do not understand what the R400 collection fee is for because i dont remember talking to a collection agent so dont be charging things on my account that never happened, and i am not going to pay i so i suggest you just credit my account with that amount.</p> <p> </p> <p>Lets respect each other please. Just because theres problems with peoples accounts doesnt mean you must call us on use displeasing ways to talk to us.</p>