Call centre useless

Item: Nedbank
Rating: 1
Author: Olunje M

<p>i cant believe after wasting 58rand airtime calling your call centre you still havent sent my bank statement.this whole thing defeats the purpose of being able to get your estatement anytime.</p>

Helpful (0)

Replies (2)

Nedbank's replyOfficial

01 Aug 2016, 13:15

Dear Olunje,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,

Nedbank's reply01 Aug 2016, 13:15

Official

Dear Olunje,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,

Olunje M's updateReviewer Update

08 Aug 2016, 17:50

After i posted my complaint a nedbank consultant contacted me immediately and helped me thank you

Olunje M's update08 Aug 2016, 17:50

Reviewer Update

After i posted my complaint a nedbank consultant contacted me immediately and helped me thank you