1 reviews | Active since May 2016

29 Nov 2016, 15:51

Call centre frustrations

<p>Is there any reasonable explanation as to why I have to hold for 10 minutes or more just to have a debit order reversed? I cannot see how it possibly takes that long.</p> <p> </p> <p>Please call me asap to have this resolved.</p> <p> </p> <p>Thanks</p>

0
Replies (1)
Nedbank
Nedbank's reply29 Nov 2016, 21:46
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,