CALL CENTRE AGENT PUTS THE PHONE DOWN ON CLIENT!!!

I have just called Nedbank because I tried logging into their new banking system, created a new username and password, then it took me to their old internet banking login and when I tried to log in with my new password, the system locked me out. I then called ***and spoke to man in the call centre called Wanda. On explaining to Wanda what the problem was, he asked me if this was the Nedbank Money App or the Internet Banking. When I told him it was the internet banking, he promptly put the phone down on me.

It's fine Nedbank. On Monday next week I am coming to close my Nedbank Bank Account and both my husband and I will be withdrawing our Nedbank Green Bonds. I don't want to deal with Nedbank anymore.