TA
Tracey A
1 reviews | Active since Sept 2012
23 Feb 2015, 11:32
call center agent telling me he will charge me
Hello, <br> <br> I got a call from Norton attorneys saying my credit card is not paid up yet i am under debt review and i asnwered the call earlier and advised the guy i spoke to that he needs to call after 5pm as i am very busy at work and cannot speak right now and i repeated myself and then he tells me very arrogantly \I will charge you for the call if i call after 5pm!"then i explained i am at work and cannot speak and all he goes on about is him charging me. <br> <br> I found that very appalling and unprofessional from him"
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Replies (1)Nedbank's replyOfficial
23 Feb 2015, 11:59Hello tracey23,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Nedbank's reply23 Feb 2015, 11:59
Official
Hello tracey23,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
