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sphokazi M

1 reviews | Active since May 2015

28 May 2015, 10:03

Call center agent assisted

i called on the nedbank call center regarding my profile, i had an opportunity to speak to Rajeev staff number MB185863 who assted me with great smile and attidute, for me it was more than customer service he assisted with my transction and also very helpfull in my questions and taking responsibilty of ensuring that my query is resolved in a very efficient manner.<br> <br> i would to send my great appreciation to Rajeev who made my afternoon a good one.if all nedbank staff could adopt this kind of attitide will always be number 1 with customer services especially with internet or bank service.<br> <br> please reward him...

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Replies (1)
Nedbank
Nedbank's reply29 May 2015, 12:23
Official
Hello sphokazi.mdolo,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team