call center

<p>on friday i made a notice of withdrawal on my investment account and on sa****ay i found out that the money was taken by checksave supermarkets due to that they had a system probelm when i made a payment last month i phone call center and i spoke to gugu who was very rude to me i was trying to make the reversal..iv never recieve such a bed attitude by an agent she was telling me i took the grocery so thats why they took the money the agent was very rude and i ask her where does its fit in that i took the grocery yes i took it becouse i payed for it the agent went out of tte topic and she couldnt help me she was very rude to me.she was suppose to advise me that they cant reverse it thets all i was very disappointed about the service i recieve from the agent</p>