1 reviews | Active since Aug 2013
Business credit card application
Hello Peter,<br> <br> I went to Nedbank Killarney in the middle of June to apply for credit card in my business name. I cannot believe even now I have not received any response. I went back to them to find out what could be wrong in my application why am I not told whether it is successful or not. Instead I was told that the card division have not received one page from my application I kept on giving them the same page twice. But still no response.<br> I went to the manager I was told that it will take 24 hours. 24hours turned into a month last week I phoned I was told that they need MOI I emailed it . I was told that the card division is short staffed how is that my concern. Worse part is my bond, personal credit card and my business account is with them but I cannot believe even today I still have not received an answer as to why my business credit card have not been approved. What kind of a service is this. This is bad if I have to move my bond and accounts I will do so to the banks that can offer better solutions to their clients. I am so dissapointed that I app**** for credit card just over a months and couple weeks with no luck. You phone they say tomorrow. To them everyday is tomorrow.
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
