1 reviews | Active since Mar 2017
BUSINESS BANKING ACCOUNT FROZEN WITHOUT MY KNOWLEDGE
<p>on Friday I tried to withdraw from my business banking account to pay salaries. The ATM kept declining my request.</p> <p> </p> <p>after calling around I discovered that my account was closed due to a FICA issue which is really an internal isssue, one which I wasn't warned about</p> <p> </p> <p>i had to pay salaries on friday, I failed to do that and was told that it would take up to 3 days for the account to be active again</p> <p> </p> <p>tjey told me no transactions can take place on the account but somehow all the deposits made since it was frozen have been accepted but it won't let me do transfers or withdraw </p> <p> </p> <p>its so so discouraging </p> <p> </p> <p>not to mention heartbreaking</p> <p> </p> <p>we truat you with our money </p> <p>our money we trust that our money is safe and accessible to us when we need it</p> <p> </p> <p> so disappointed</p> <p> </p> <p>we work so hard to keep our businesses operational, and to now deny us access to our own funds that we entrusted you with, is really just heartbreaking</p> <p> </p> <p>i used to work for Nedbank and wondered why so many of the staff members didn't bank with Nedbank. I now totally understand.</p> <p> </p> <p>i believe I have enough reason to jump ship</p> <p> </p> <p>all I need now is just my money</p> <p> </p> <p>so I can move it to a place where they will value my business and support my vision and not break my trust </p> <p> </p> <p>so so so disappointing</p> <p> </p> <p> </p> <p> </p> <p> </p>
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
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Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
