XM
Xolani M

1 reviews | Active since Nov 2015

27 Nov 2015, 17:04

BUSINESS ACCOUNT TAKEN OVER **********LY

As the co-partner in the business, I was the only person with on-line access and business account profile holder. On 14th September 2015 I went to Nedbank Fourways to enquire on why can't log-on to our company's online banking. The branch manager told me that myself and my business partner were at the branch on 25th August 2015 to change the business account profile to my partner's name and to give him on-line banking access (i.e. removing my name on both). It turned out that the branch allowed my partner to do the changes and sign the resolution without me, meaning my partner forged my signature. This was handed over to Nedbank ***** Division for investigation. On the 27th November 2015 Nedbank Fourways Branch manager sent me an email saying...\Kindly note that the Investigation concluded that there appears to be a civil matter between you and your partner

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Replies (1)
Nedbank
Nedbank's reply28 Nov 2015, 09:13
Official
Hello XolaniHermi,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team