1 reviews | Active since Jan 2012
Burst water pipe entering month 3
<p>Reported a perished water pipe in the bathroom wall 0n 01-11-2016, endless trouble with *********** people at Nedsure. I tried to explain nomurious time to several people that the pipes are wrotten and while the wall is open we have to replace all the pipes because the house was built in 1968 and the galvinised pipes are now rusting from the inside and causing leaks, it would not help to fix only the one piece of pipe close the wall , tile the walls and a month or two down the line the pipe leaks at another place. trying to explain this to Ellen Ferreira on 28-12-2016 proved fatal, I cant believe that I have to talk to a woman that doesnt even understand plumbing. ABSA replaced all my brothers pipes in his roof when his geyser burst without a problem, when my geyser burst 10 years ago Nedsure only replaced the pipes around the geyser, 3 days later when we came home, my whole passage and kitchen was under water the 13 metre pipe from the geyser burst at 6 places because the pipes was not changed. I have a good mind and ask Standard bank or ABSA to take over my home loan and remove all my account from Nedbank, I will also get a affi davit from the police that I have reported this to Nedsure and that I will not pay any fines for high water consumption and that Nedsure must be held responsable. </p>
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients however due to the public holidays, we are not able to respond timeously to your complaint. If urgent, call our Contact Centre on ***. Alternatively email us your id number and contact details on *** and we will get back to you on the 1st working day.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients however due to the public holidays, we are not able to respond timeously to your complaint. If urgent, call our Contact Centre on ***. Alternatively email us your id number and contact details on *** and we will get back to you on the 1st working day.
Kind regards
Client Experience Team
