BUNCH OF USELESS, *********** , UNCARING INDIVIDUALS!!!

I am super angry with Nedbank.

So it looks like my card has been cloned, on the 13th March when I woke I realised that there was money off my account and I immediately called Nedbank, I explained what happened and I was advised that the transaction has taken place in America where else I am in Joburg. I asked the lady to block my card and start investigating what happened since I had my card yet someone was making transactions on my account.

She gave me a reference number and told me I would be emailed forms to complete for a refund, and that never happened.

Today when I woke up I realised more money had been taken again, I spent 14 minutes on a line hoping to be helped but the first lady I spoke to tells me this incident was never reported as ***** but my card was cancelled because I had apparently lost it which is BULL****! She was clueless and sounded like she didn't even know what she was doing.

I was transferred to another useless lady and because my airtime was running out after being on the line for over 14 minutes, I asked the the lady from ***** to call me which she promised to do and after 20 minutes I am yet to get the call.

I am so angry and disappointed at Nedbank because I have been a long standing client of yours yet you fail to help me when I need you the most. THIS MATTER IS DELICATE AND I EXPECT YOU TO ****** MAKE ME A PRIORITY!!!

CAN SOMEONE SORT THIS NONSENSE AND REFUND ME MY MONEY!!! YOU BETTER CALL ME TODAY OR I WILL BE TARNISHING YOUR NAME.

YOU ARE ALL A BUNCH OF USELESS INDIVIDUALS!