1 reviews | Active since Oct 2013
Bullying Tactics
My last communication was with Nikita Dladla who like the others was going to investigate and get back to me - never did. Nedbank have taken judgement against me for a loan they are alleging I took with them years ago. I have no recollection of this loan and despite numerous calls and emails to the NRR to resolve the matter they are refusing to provide me with a copy of said loan agreement to validate their claim. Harassment for payment continues and has been continuing for close on two years, if not longer. Their blatant refusal to honor what I am entitled to by law is an absolute disgrace and has resulted me in finally referring the matter to my attorney. I am not a Nedbank customer, never have been, and considering their unprofessional conduct, never intend to be. Even after sending them a written acknowledgement that the matter is now with the attorney and requesting they refer all correspondence to my attorney, and cease with their SMS messages they still continue to send the same harassing SMS messages for payment.
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
