1 reviews | Active since Sept 2016

05 Sept 2016, 10:53

Bullying

<p>I went to deposit money at nedbank. As I was busy giving the teller money and while he was counting it, one of the ladies by the name of busi makarina was roaming in the office's and then she stopped by me told the Teller to stop counting my money and that I should move to the back of the line or go to another nedbank because I had a lot of coins. She said the people in the line can't be held up by one person and that its not her problem that the machine used to count coins is broken. She said I must go to the back of the line as I will only be assisted once the the line is shorter. She gave me bad looks and looked at me in disgust. When I started complaining she told me she Will slap me. I felt so small and bul****. I've never been so humiliated in my lifetime.</p>

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Replies (1)
Nedbank
Nedbank's reply05 Sept 2016, 11:18
Official

Dear Itumeleng,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team