Bull****

I am so disappointed on Nedbank's service with greenbucks! I have logged 3 tickets against each other on a same issue - which is to be removed from the programme but I still am charged the leakage fee. Every agent keeps on creating a new ticket for this. They tell me about 78 working hours but it's been 3 months now and it's not been resolved and I am told to settle my account's negative balance.