Brooklyn Nedbank branch worst service recieved.

I have opened a business account with nedbank in brooklyn on the 3rd of June. My partner and I went there to sign off the papers and we were helped by a banker by the name of Barend Coetzee, who promised that withing two weeks our account will be active and we will then come back for online banking and bank cards since that day we have never heard from barend or nedbank Brooklyn, it's been two months now, I have sent follow up emails to barend Coetzee but none of my email have been rep****. Our business is operating but we dont have a busines account to bank our money because of the unprofessional and unacceptable service we have received from brooklyn nedbank branch.