RM
Reuben M

1 reviews | Active since Mar 2012

14 May 2015, 16:08

Breach of contract now i am penalised

On applying for a credit card, the agreement was to debit my account specifically on the 25th which is the latest.<br> First debit order didn't go as agreed, i called for a correction to be made but it happened repeatedly.<br> When they happened to get no money at their desired date, i got penalised not once but repeatedly for their fault of breaching the agreement and neglecting my attempts to get a debit date corrected. Even worse is that they even called for a bounced debit but still failed to make a correction.<br> <br> Please refund me, for those ************ money making tactics.

0
Replies (1)
Nedbank
Nedbank's reply15 May 2015, 08:01
Official
Hello Defjoe,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team