breach of Contract and bad service & advice.

Item: Nedbank
Rating: 1
Author: Sindile M

Building Insurance Cover: Home Policy No. ********** 12 Inception date: 01 Jul 2012

I have been overpaying my Building Insurance cover with Ned bank from date the of inception as from 01 Jul 2012 paying a gross premium of R536.87 with the sum insured of R,1728,668.24 .

current market value of my property is R980 000 as per my Metro Evaluation for rates, I just done quotation(with Nedbank group insurance) for my market value the gross premium is R170.

my property is Ned bank bond, I want need to refund the overstated gross premium as from the date of inception - 01 Jul 2012.

thank you.

Helpful (0)

Replies (2)

Nedbank's replyOfficial

23 Jan 2018, 10:12

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank's reply23 Jan 2018, 10:12

Official

Kind regards

Client Experience Team

Sindile M's updateReviewer Update

30 Jan 2018, 11:37

nedbank refused resolve my complaint and come up with the amicable solution and nedbank doesn't want to take ownership of the problem instead shift blame to the client, I am taking up the matter to Ombudsman for Banking Services.

Sindile M's update30 Jan 2018, 11:37

Reviewer Update