Brandon - Service excellence Champion of Nedbank

It is with much thanks that I commend Brandon from the restructure department for the manner in which he relates to customers, handles queries and deals with customers. Having dealt with many unprofessional, arrogant and rude employees of Nedbank, it was actually such a pleasure dealing with Brandon. Just as I was at the point of despair I remembered dealing with Brandon in the past and contacted him again to assist with my query. Even though it was not his department query, he helped me nevertheless. His compassion, commitment and caring attitude is quite admirable. I personally recommend that training sessions be scheduled for staff of Nedbank with wrong attitudes and Brandon train them on the art of how to be a Service Champion. Nedbank should be proud of employees such as Brandon. Thank you Brandon for your help, kindness and for resolving my query successfully.