EV
Eswee V
1 reviews | Active since Oct 2015
23 Dec 2015, 13:14
Branch unable to print a contract for 3 days!!!
You're about to lose a customer who's been with you for almost 20 years. Never in my life experienced such poor service. And this for a personal loan that was approved and Nedbank can't print it because of systems issues..... I'm dumbstruck<br> <br> Left probably 10 messages for Linda the branch manager to call me back - but never did so.
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Nedbank's replyOfficial
23 Dec 2015, 13:24Hello eswee123,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply23 Dec 2015, 13:24
Official
Hello eswee123,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team