BD
Bongani D
1 reviews | Active since Apr 2014
17 Oct 2015, 12:07
branch manager not taking responsibility for branc
I went to Nedbank sunninghill around 12pm to make a cash deposit on their ATM. During the process the machine instructed that i put in the cash which I did. I waited for about 10 minutes while it said \Please wait machine busy validating notes""; NO CALL RECEIVED. 11h30 i called again & she said she will call;NO CALL RECEIVED"""
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Nedbank's replyOfficial
19 Oct 2015, 07:39Hello Bonganidwayi,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply19 Oct 2015, 07:39
Official
Hello Bonganidwayi,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team