Bond settlement account not paid out correctly!

Morning, My Bond was settled on Friday. The amount paid to my bond account was more than the outstanding amount. The money was deposited on Friday in my current count as instructed by my attorney. However the money "disappears " Saturday morning. Normally it means that the batch file was not processed on Friday night. I tried the help desk but to no avail. The instruction send from my attorney to Nedbank was that any credit in my Home Load have to be paid into my Nedbank Current account. In fact even my attorney paid the money from her trust account into my current account. Please rectify the issue and pay the monies as instructed by my attorney. Thanks